Is it better to stand firm in cases like these, or cut clients some slack and focus on helping them in other aspects of my job?
Arriving that early and expecting to be seen so far ahead of schedule is rude.
’ – and not only it became the most popular and most read post I’ve ever written – but it also gave me a new and very important insight: there are many people out there, not just in their early 20s, but also in their 30s and 40s – who’ve never ever been in a romantic relationship.
Now, I’m not talking about people who actually don’t desire to be in one.
Part of me feels like one of my duties is to demonstrate the importance of respecting another person’s schedule, and of maintaining a professional agreement (i.e., the meeting time).
So when I get an early arrival, I typically stay at my desk (which is out of sight of Reception) and come out only 5-10 minutes before the scheduled time.
This strategy, while doable, makes me feel like an entitled jerk for making clients wait so long, since I tend to have a lot of downtime and there’s usually no reason I can’t meet with a client the moment they decide to show up.
But what if you feel you ARE ready, and you can’t help but expect it ALL the time? Even though odds might look like they’re stacked against you, even if you rarely get asked out and regularly get rejected when you ask someone, even though all your dates have ended in disaster – you are still the most important ingredient in the mix. You absolutely MUST acknowledge the fact you are in control, to be able to change what’s currently happening (or not happening) to you.
Then those phrases start sounding so empty, and not really consoling – more like irritating and in the end, they make you feel even worse. You have to admit it to yourself, you have to own it.